Apartments at New Market West

13 North Salford Street
Philadelphia, PA 19139

  • Management Office

    13 N. Salford Street
    Philadelphia, PA 19139
    Phone: (215) 461-4280

  • Hours

    • Tuesday and Wednesday 8:30 am- 4 pm. Call for an appointment.
    • Monday / Thursday / Friday 8:30 am- 4 pm. Phone calls only.
    • Saturday / Sunday Closed
    • HOLIDAYS: New Year's Day, Martin Luther King Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous People Day, Veterans Day, Thanksgiving, Day after Thanksgiving, Christmas Closed
  • Pay Rent

    Be sure to pay your rent on time to comply with your lease.

    -To pay by check/money order: Drop off your rent payment at the leasing office during regular business hours or put it through the mail slot at the door. Mail your payment to the office (address listed above). Write your check or money order out to Apartments at New Market West.

    -To pay with WIPS (Walk-In Payment System): This payment method allows you to go to a variety of locations (Walmart, Ace Check Cashing) and pay your rent with cash rather than buying a money order. There is a $3.99 fee (paid at the time you make your rent payment) to pay your rent using this method and you only need to enroll with CPM and receive a WIPS Rent Payment card. Ask your Community Manager for more information. Go to to find a payment center.

    -To pay online: Pay your rent online with link below.

    Online Payment

  • Maintenance Requests

    Maintenance Request

    To make a maintenance request, click the link above or call (215) 543-0357.

  • Management Team

    Shanté Madison / Property Manager

    Phone: (215) 557-8484 x3318

    robin taylor

    Robin Taylor / District Manager of Operations

    Phone: (215) 557-8484 x3229

    Shawn Hicks / Regional Manager

    Phone: (267) 764-8058

  • Resident Services Team


    Starnajiah Green / Resident Services Coordinator

    Phone: (215) 557-8484 x3351

    Resident Services

Need to Reach Your Property Management Team?

Do you need to meet with contact your property manager? Do you have an inquiry about your rent? Have a different question? Complete this form and we will get back to you within one business day.

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